Flipdesk - Unified Workflow System

Ticketing solutions  have always been considered as tools only for Customer Helpdesk.  We have a different view of that. At #Flipdesksimple , we make workflows simple by assigning jobs to resources and tracking them to closure, while also giving a ticket number to the job assigned. Our Ticketing solution is dynamic and can be molded as per the workflow requirement. Attachment and Tagging options help to create a Knowledge library. The Key Differentiator is the Sub Category based TAT. We will keep on posting on the new developments as and when they are available and would love to engage with you to make the product better and simpler. Kindly be safe and we hope to recover from this pandemic as soon as possible. #flipdesksimple    #digitaltransformation    #digitalworkplace https://www.linkedin.com/feed/update/urn:li:activity:6661730528242343936/

Although you may want a ticketing system because it will make handling and tracking tasks so much easier, the first step is to persuade the right people. You need enthusiasm for the solution across the organization. A ticketing system can help handle multiple requirements to ensure a smooth operation, save time, avoid missing tasks, prevent less critical work from impeding the important work, and make the entire workflow more efficient. Implementing a ticketing system is an inexpensive solution with many rewards throughout an organization. It enables managers to track activity in a complex environment-Information is power.  If you are involved in a large organization, you may work with a number of people from separate departments, and your job may involve multiple different tools and interrelated tasks. A ticketing system can simplify your complex and interrelated tasks to behave like a shopping list for your environment. Select an open ticket, work through the involved tasks, if...

We  are seeing a healthcare situation in the country in the wake of the pandemic, the Novel Coronavirus (COVID-19). Recognizing the challenges this crisis is having on people and business, we wanted to share with you some of the efforts we are taking, to keep the business continuity, our ability to balance for the safety of our customers and employees. We wish you and your family remain safe during this. We are encouraging our employees to take a call on working from home, as they deem appropriate, and in consultation with their managers with end-point protection and connection to our network using a secure VPN.  Supports teams have been deployed to check the increased load on the application/servers We are deploying digital tools to facilitate Product demonstrations. Office premises are being sanitized with an increased frequency. While it is difficult to predict the impact of the COVID-19 situation, please rest assured t...